Privacy Policy

At Bromley Cross Homes, we’re committed to respecting and protecting your privacy.

This Privacy Policy explains when and why we collect personal information about our website visitors, customers, and people who interact with us, how we use it, under what conditions we may disclose it, and how we keep it secure.

If you do not want us to process your personal information as described in this policy, please do not provide information to Bromley Cross Homes or use our website.

Bromley Cross Homes has a Data Protection Officer responsible for matters relating to pr.

About Bromley Cross Homes

Bromley Cross Homes is a trading name of Purple Pepper Homes Ltd.

How do we collect personal information?

We collect personal information that you provide through:

  • Enquiries about properties
  • Property valuations
  • Newsletter sign-ups
  • Surveys
  • Social media interactions

We also collect data through cookies and website tracking tools.

What do we collect?

Personal data may include your name, address, email, phone number, date of birth, and financial details.

Automatically collected data (via the website) may include your IP address, browser type, time zone, location, pages visited, and other analytical information.

How long do we keep your data?

We retain personal data only as long as needed—generally for 7 years after your last interaction, unless legally required or justified under legitimate business interests.

How we use your data:

  • To fulfil contracts or provide services requested
  • To respond to enquiries or requests
  • To send relevant marketing (if you’ve opted in)
  • To request feedback on our services
  • To notify you of changes to terms or services
  • To comply with legal obligations
  • To prevent fraud and manage risks
  • To analyse and improve website performance

Some data is collected through cookies and analytics tools like Google Analytics. Please see our Cookie Policy for more details.

Who has access to your data?

We do not sell or rent your data. We may share it with:

  • Solicitors, financial advisers, surveyors (with your consent)
  • Third-party service providers (e.g., photographers or EPC assessors)
  • Professional advisers or insurers
  • Regulators or authorities, if legally required

We ensure all third parties handle your data securely and lawfully.

Your rights:

You have the right to:

  • Object to marketing
  • Access your data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the ICO at www.ico.org.uk/concerns

To exercise these rights, email us at sales@bromleycrosshomes.co.uk

Security

We take steps to secure your data with technical and organisational safeguards. While we strive to protect your data, internet transmission is never 100% secure.

Cookies

We use cookies to enhance your experience on our website. You can manage cookie preferences via your browser. See our Cookie Policy for details.

Links to other websites

Our website may contain links to external websites. We’re not responsible for their privacy policies—please review them directly.

Review of this Policy

We review our Privacy Policy regularly. This version was last updated on 13th April 2025. Changes will be posted on our website.

Get in touch

Call us at 01543 713066 or send us a message via our website